Tech Support Positions for ISP Work From Home

[tam2005]

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IKANO is a unique blend of talent and technology. As a growing company we value individuals and rely on them to take IKANO to the next level.
We're seeking career-minded people like you to join our team and grow with us!
Inbound Customer Service / Technical Support

Direct Hire Positions Available Now!

We offer
• Competitive wage + shift differential
• Benefits after 90 days
• Generous Bonus program
• Opportunity to work from home
• Professional team work environment
• Paid training
(Local applicants only)

Job Description
• Resolve Customer service and technical support calls
• Helping customers with Internet service issues.
• Educate customers as it pertains to using email, surfing the web, connecting to the Internet and up loading web pages
Qualifications
• A desire to work and accomplish goals.
• Computer literate
• Good attitude
• Interest in computer networking
• Strong customer service skills and communication skills, 2+ years of customer service experience preferred
• Basic understanding of Microsoft Outlook 03-07 and Outlook Express
• Basic understanding of all Windows desktop platforms including Windows 95/98/ME/2000/XP/VISTA
• A+ certification preferred
• Be able to work night and weekend hours - Current shift available 3:00PM to 11:30PM including Saturday and Sunday.

To apply please e-mail resume to jobs (at) dslextreme.com. IKANO is an EOE.