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Start up online chat center is looking for experienced chat operators to grow with our company. We are currently seeking to fill 2 online chat operator positions. Operators will work from home and are required to have a laptop or desktop with a reliable and secure connection. Operators will be responding, through text, to customers questions and guiding customers through clients website. Since we are a startup company the starting salary is $8.00 per/hr with measureless potential growth. Plans are in place for performance bonuses and other additional rewards. Operators will be contracted to accounts as needed and will manage client accounts starting from 4 accounts on up.
Requirements:
*Must be able to type 35-40 words per minute
*1-2 years of excellent customer service
*Basic desktop/laptop troubleshooting skills
*Basic network troubleshooting skills
*Ability to learn quickly and adapt to changing environments
*Must be able to multi-task effectively and efficiently
*Must be able to thrive under time constraints and pressure
*Strong analytical skills
*Must able to take on other duties not listed
Since the company is operating at 24/7, hours are dependent upon the clients needs and shifts will be needed to cover those hours.
Due to the high volume of expected incoming resumes, response time may vary. Please e-mail resume, availability hours, and cover letter attention to Human Resource