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Major Duties and Functions Include:
These are work-from-home opportunities for candidates located within the West Coast, Mountain and Central States only. Training will be on-site in Mount Prospect, IL. The LTD Claims Specialist provides exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.
Manages assigned caseload of long-term disability (LTD), short-term disability (STD) and/or Family & Medical Leave Act (FMLA) claims Determines whether to return, pend, deny or pay claims Inputs data into appropriate system(s) Evaluates claimant eligibility via information received from claimant, attending physician, and employer Decides payment period, follows up and monitors payment accuracy and timeliness Follows plans to closure Follows established claim policies and practices to resolve claims and issues
Requirements What You Need to Succeed:
A minimum of 3-5 year’s LTD insurance claims experience Strong computer skills, including proficiency with Word and Excel Strong customer service skills Excellent communication skills, both verbal and written Excellent follow-up and attention to detail Proficient typing/keyboarding skills Bachelor’s Degree a plus