Customer Service Agents -Work From Home-Teletech-Hiring!

[tam2005]

Teletech

I've heard that they are hiring through out the holidays temporary but could end up permanent

The following details our selection process:

Step One: Understand and Commit that this Position is Right for You
TeleTech@Home provides a great opportunity for you to work in the comfort of your own home. This site has a wealth of information about the @Home opportunity and asks you make sure it is right for you!

Step Two: Application and Pre-Screen Questions
You can access the application by clicking here or click the Apply Now link up top. It should take you approximately 15 minutes to complete this step.

Step Three: Technical Assessment
We will send you instructions via email on how to complete this step. It is an assessment to test your computer and its capabilities to ensure it has the right speed, memory and internet connection. You cannot move forward in our process without passing this link.

Step Four: MatchPoint Assessment Series
Initial Phone Screen
MatchPoint Assessment Series
You will be sent access information to our proprietary assessment tools, where based on the program, you will take one or more assessments. These online assessments test your personal skills such as: grammar, sales, service and computer knowledge. Some of the assessments provide a realistic job preview that may be helpful to you to ensure that the @Home opportunity is the right fit for you. You cannot move forward in our process without passing these assessments.

Step Five: Group Information Session
Once you have passed the Technical Assessment and MatchPoint Assessments, you are ready to attend one of our online Group Information Sessions to go over the details of the @Home position. We will send the details of how to attend a session in an email; you choose the date and time you would like to attend and then we send a follow-up email with the details on how to log into the call for that date and time.

Step Six: Phone Interview
We will schedule you for a phone interview with one of our Talent Acquisition Specialists at the end of the group information session. The TAS will ask you a series of open-ended, behavioral questions based on the competencies and skills required for the position, as well as shift preferences and answer any questions you have about the position.

Step Seven: Background Check and PC Certification
You will be provided the necessary documents and direction to complete this step.

Step Eight: You're Hired!
You will be offered a position and arrangements will be made to send you your @Home New Hire Packet. You must return the paperwork required in the packet before you begin training. Also in that packet will be a WorkBooth Disc. You cannot attend training if you have not passed the WorkBooth Disc. This is what you will be running everyday during your shift and it is imperative that you pass the disc to remain hired.