by ownerwillcarry » Fri Sep 14, 2007 9:46 am
Hello Terry,
Do you use 2CheckOut exclusively, or in addition to PayPal? My customers currently purchase subscriptions for my product through PayPal, but for some reason when a customer cancels his/her subscription, Paypal continues to bill them. This goes on for 3-4 months sometimes before the customers subscription is actually canceled on their end. Now, everyday I have to issue refunds to irate customers who were billed in error. Needless to say, these ongoing billing mistakes doesn't make my business look very good. I'm looking for a comparable alternative to PayPal.
Thanks,
Greg