I'll break it down for you.
First, Wild West Domains is now an accredited registrar based on the .
Next, Totalchoice is a reseller for WWD.
Domain registrars form reseller partnerships with various entities (most
notably hosting providers) to further expand their services. Resellers have
"first rights" when managing domain names before their registrar partners
step in.
Your first step is to contact your hosting/reseller Totalchoice on how to log
inside your account (if you haven't yet). If you can access your account,
check your domain name details and ensure your "administrative contact"
email address is valid.
Next, since the domain name's good until Nov. 29, theoretically you can
transfer it to another registrar of your choice. But from your situation, this
is where complications begin.
Check TotalChoice's Terms Of Service or Service Agreement to see if they
state any scopes or limitations regarding the domain name. I further urge
you to contact TotalChoice and ask as many specific questions as you can,
namely:
1. What are your restrictions if I transfer the name?
2. Are there fees involved? Normally there shouldn't be, but because it's
with a reseller instead of an actual registrar, you might be forced to fulfill
their requirements.
3. Is the name locked? WHOIS shows its status as ACTIVE, so I doubt it's
locked, but better make sure.
4. Is there a time limit on transferring the name to another registrar?
Depending on their TOS or what they say, some prevent transfers if the
domain expires in 20 days or so, again check with them.
Bottom line, transferring away from a reseller can be more painful than
transferring away from a registrar because they're not accountable to
anyone except their registrar partner. Plus there aren't enough laws which
define the scope and limitations on this rather difficult subject.
But that doesn't mean you should lose hope! Again, be familiar with your
reseller's transfer policies and penalties before doing so, don't make any
assumptions.
If TotalChoice isn't cooperative, then you contact WWD. However, I don't
know what WWD's approach will be on this except to refer you back to
TotalChoice.
Give what I said here a shot. Then "report back" so we'll see if we can
work out something.
Oh, and I'm actually writing an ebook about this. I'll put you on my list
when it's ready.