by eBookWriter » Wed Sep 20, 2006 6:39 pm
Yes, a little more info would be good. Are you using the ftp info in your FTP Access panel?
I tried to upload using the same user info for logging in, as I would from any other of my sites. 1&1 is different. They assign you an ftp user name which is different from your login user name. You can change the passowrd, but it'll take about a half hour for the changes to take place.
But if you've already got a site uploaded, then you probably know this. So, did you upload it to /.? Were there any instructions as to how to upload it, or where it ought to go. Is it something that needs a directory of its own?
Have you tried contacting support there for help? They may not answer on the spot, but they have responded within 24 hours. Actually, the emails I sent after the first one were answered the same day.